Effective date: November 14, 2026
The Rising Zone, LLC (“we,” “us”) runs risingzone.com and our work and wellness space at 5828 Lonetree Blvd, Rocklin, CA 95765. This policy explains what information we collect through our website, how we use it, and the choices you have.
This policy covers information collected through risingzone.com and our online forms. It does not cover information collected in person at our space, such as at check-in.
1. Information we collect
When you contact us or fill out a form on our website, including our Contact Us form or a form we host on Microsoft Forms, we collect what you choose to give us, such as your name, email address, phone number, and your message.
When you buy a membership, wellness credits, or other products, we collect your name, email, phone number, billing details, and order details. Card payments are processed by Stripe. Your full card number goes to Stripe and is not stored on our website.
When you create an account on our website, we keep your login details and order history.
When you browse our site, basic technical information (such as your browser type and IP address) is handled by our hosting and security providers to keep the site running and protected from spam and attacks.
We do not ask for health or medical information through our website.
2. How we use your information
We use your information to answer your questions, process and manage your purchases, bookings, and memberships, send receipts and service messages, follow up about services you asked about, and keep our website secure.
3. Email updates and text messages
Email. You can sign up for news and offers by checking the email signup box on our Contact Us form. We send marketing emails only if you sign up. Every marketing email includes an unsubscribe link, and you can unsubscribe at any time.
Text messages. If you check the text message box on our Contact Us form, you agree to receive marketing and informational text messages from The Rising Zone at the number you provide. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase. Reply STOP to opt out at any time, or HELP for help.
We do not sell or share your mobile number or text message consent with third parties or affiliates for their marketing. We share it only with the service providers who help us send messages.
4. Cookies
Our website uses cookies that are needed for it to work, such as keeping items in your cart, keeping you signed in, and processing payments securely. Some pages include content from other services, such as a Google Map, Eventbrite event listings, and a Vimeo video, and those services may set their own cookies. You can block or delete cookies in your browser settings, but parts of the site, like checkout, may not work without them.
5. Do Not Track
Our website does not respond to Do Not Track signals. We do not allow third parties to collect information about your browsing across other websites, other than Stripe (which helps protect payments from fraud) and the Google Map, Eventbrite, and Vimeo content described above. You can set your browser to refuse cookies, but some site features may not work.
6. Who we share it with
We do not sell your personal information. We share it only with service providers who help us run our business, such as our payment processor (Stripe), website hosting and security providers, Microsoft (for forms), Eventbrite (for events), and our email and text messaging providers, and only as needed to provide their services.
We may also share information if the law requires it, to protect the rights, safety, or property of The Rising Zone, our members, or others, or as part of a sale or transfer of our business.
Stripe, Eventbrite, Google, Microsoft, and Vimeo handle information under their own privacy policies. Tickets bought on Eventbrite are covered by Eventbrite’s policy.
7. How long we keep it
We keep your information only as long as we need it for the reasons above, or as long as the law requires, for example for tax and accounting records.
8. How we protect it
We use reasonable safeguards, including a secure (encrypted) connection for payments. No website is completely secure, so we cannot guarantee absolute security.
9. Your choices and rights
You can ask us to see, correct, or delete the personal information we hold about you, or to stop sending you marketing messages. Depending on where you live, including California, you may have additional rights under state law. To make a request, email [email protected]. We will verify your identity before acting on a request, and we will respond within 45 days. We will not treat you differently for making a request.
10. Children
Our website is not intended for children under 13, and we do not knowingly collect their information.
11. Changes to this policy
We may update this policy from time to time. We will post the new version on this page with a new effective date.
12. Contact us
The Rising Zone, LLC
5828 Lonetree Blvd, Rocklin, CA 95765
916-532-3699